- Interim Management
- Service Design/Re-design
- Service Recovery (Using Customer Complaints to Drive Improvements)
- Performance Improvement
- Transformation and Change Management
- Crisis Management and Problem Solving
- Research and Strategic Analysis
- Project and Programme Design, Management and Evaluation
- Statutory Community Safety Duties
Our management consultants will listen to you, ensure that we understand your culture and work in cooperation with you at both board and management level. One size does not fit all and we will ensure that our recommendations are right for your organisation. We will help you to identify the best management practices for your services, and provide you with solutions that are flexible, innovative and sustainable. These will help you and your business manage the ever-changing landscape that you operate in.
We also provide both pre and post-implementation assistance to support cultural, leadership and operational changes at all levels of the organisation.
What happens next?
- FREE initial meeting with no obligation to discuss your specific needs and objectives
- Agreeing needs, priorities and budgets
- Commencing work via consultancy, coaching, 1:1 and group training with hands on practical help
- Regular progress reviews
- Ongoing support and advice where needed